Incident Investigation

When something goes wrong — whether it’s a near miss, safety breach, environmental event, or serious incident — you need more than just answers. You need clarity, accountability, and solutions that prevent recurrence. That’s where we step in!

We offer third-party, unbiased, and highly professional incident investigation services across the mining, construction, energy, and industrial sectors. Our team works swiftly and discreetly, on-site or remotely, using proven methodologies to uncover root causes and drive continuous improvement.

Why Prompt, Independent Investigation MatteRrs

Delays in incident response increase the risk of recurrence and compromise evidence integrity. Independent investigations reduce bias, ensure compliance, and improve transparency with regulators, stakeholders, and your workforce.

At Jarah, we combine scientific reasoning, practical experience, and human factors analysis to support your organisation in understanding what happened, why it happened, and what must change.

Our Investigation Capabilities

  • Independent Incident Reviews
    Objective, third-party investigations that ensure accountability without internal bias.

  • Proven Methodologies
    We apply a suite of industry-recognised models including:

    • Root Cause Analysis (RCA)

    • ICAM (Incident Cause Analysis Method)

    • Bowtie & Swiss Cheese Models

    • Human and Organisational Factors (HOF) evaluation

  • Flexible Investigation Tools
    We can work with your existing systems or provide our own structured templates and toolkits. For complex or sensitive situations, we also offer custom-designed investigation frameworks.

  • Detailed Reporting & Recommendations
    Comprehensive reports tailored to:

    • Company Boards & Executive Teams

    • Operational Management

    • Site-based personnel

    • Regulatory compliance and review

  • Action-Oriented Outcomes
    Our deliverables include clear, practical action plans, corrective recommendations, and timelines to help your organisation close the loop and drive meaningful change.

You can expect:

  • Skilled and experienced incident investigators with operational and statutory expertise.

  • Supportive collaboration with your internal team and/or worker representatives.

  • Discreet handling of sensitive matters with full confidentiality and data protection.

  • Scalable support — from major incidents to minor near misses.

  • Rapid deployment across Queensland and Australia-wide.

To view a range of incident investigation work that we have provided our clients, please see our Client Projects Listing A-Z.